Agencies
Services
Plan Administrator Directory
Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.
State Employee Group Insurance Plan (SEGIP) Administrator Contacts
| Purpose | Administrator Name and Address | Phone | Website |
| Enrollment Customer Service | MyBenefits 134 N. LaSalle Street Suite 2200 Chicago, IL 60602 |
844-251-1777 844-251-1778 (TDD/TTY) |
MyBenefits.illinois.gov |
| Health Plan | Aetna HMO (Group #285654) Aetna OAP (Group #285650) Consumer-Driven Health Plan (CDHP) - Aetna PPO (Group Number 285658) Quality Care Health Plan (QCHP) - Aetna PPO (Group number 285658)
Address for all Aetna Plans: PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) Fax: 859-455-8650 Attn: Claims |
aetnastateofillinois.com |
| BlueAdvantage HMO (Group #B06800) HMO Illinois (Group #H06800) PO Box 805107 Chicago, IL 60680-4112 |
800-868-9520 866-876-2194 (TDD/TTY) |
bcbsil.com/stateofillinois |
|
| Blue Cross Blue Shield OAP (Group Number 263995) PO Box 805107 Chicago, IL 60680-4112 |
855-810-6537 |
bcbsil.com/stateofillinois |
|
| Health Alliance Medical Plans (Group #2001688) 3310 Fields South Drive Champaign, IL 61822 |
800-851-3379 800-526-0844 (TDD/TTY) |
healthalliance.org/stateofillinois | |
| HealthLink OAP (Group #160000) PO Box 419104 St. Louis, MO 63141-9104 |
877-379-5802 877-232-8388 (TDD/TTY) |
healthlink.com/soi/learn-more |
|
| Prescription Drug Plan | CVS Caremark® (for QCHP, CDHP, or OAP Plans) Group numbers: (QCHP 1400SD3) (CDHP 1400SD9) (Aetna OAP 1400SCH) (BCBSIL OAP 1400SCJ) (HealthLink OAP 1400SCF) Paper Claims: CVS Caremark®
PO Box 52136
Phoenix, AZ 85072-2136 Mail order Rx: CVS Caremark®
PO Box 94467
Palatine, IL 60094-4467 |
877-232-8128 |
caremark.com |
| Vision Plan | EyeMed Out-of-Network Claims PO Box 8504 Mason, OH 45040-7111 |
866-723-0512 TTY users, call 711 |
eyemedvisioncare.com/stil |
| Dental Plan | Delta Dental of Illinois (Group #20240) PO Box 5402, Lisle, IL 60532 |
800-323-1743 800-526-0844 (TDD/TTY) |
soi.deltadentalil.com |
| Life Insurance |
MetLife Insurance Company Group Life Claims PO Box 6100 Scranton, PA 18505 |
800-880-6394 711 (TDD/TTY) |
metlife.com/stateofillinois |
| Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) | Optum Financial PO Box 622317 Orlando, FL 32862-2317 |
888-469-3363 800-526-0844 (TDD/TTY) 443-681-4602 (fax) |
optumfinancial.com |
| Commuter Savings Program (CSP) | Edenred Benefits Claims Administrator |
888-235-9223 844-878-0594 (TDD/TTY) |
login.commuterbenefits.com/ |
| State of Illinois Deferred Compensation Plan |
|||
| Empower |
833-969-ILDC |
MyIllinoisDCplan.com |
|
| Employee Assistance Program (EAP) | |||
| ComPsych Corporation 455 N Cityfront Plaza Drive Chicago, IL 60611 |
833-955-3400 800-697-0353 (TDD/TTY) |
ComPsych Corporation - GuidanceResources Online - Login Member Web ID Code: StateofIllinois |
|
| Personal Support Program (PSP - AFSCME EAP) | AFSCME Council 31205 N Michigan 2100, Chicago, IL 60601 |
800-647-8776 (statewide) 800-526-0844 (TDD/TTY) |
afscme31.org |
| State Employees' Retirement System | 2101 South Veterans' Parkway PO Box 19255 Springfield, IL 62794-9255 |
217-785-7444 866-321-7625 (TDD/TTY) |
srs.illinois.gov |
| State Universities Retirement System | 1901 Fox Drive Champaign, IL 61820 |
800-275-7877 800-526-0844 (TDD/TTY) |
surs.org |
| Teachers' Retirement System | 2815 West Washington PO Box 19253 Springfield, IL 62794-9253 |
877-927-5877 (877-9-ASK-TRS) 866-326-0087 (TDD/TTY) |
trsil.org |
| CMS Bureau of Benefits Group Insurance Division |
PO Box 19208, Springfield, IL 62794-9208 |
800-442-1300 800-526-0844 (TDD/TTY) |
benefitschoice.il.gov |