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State Employee Claim Payment Update

QCHP Aetna, HealthLink OAP, Aetna OAP & QCDP (Delta Dental) Claim Payment Delay (Updated 09/26/2022):

The following claims have been paid:

Quality Care Health Plan (administered by Aetna)

Claims processed are current No Hold.

HealthLink OAP

Claims processed are current No Hold.

Aetna HMO

Claims processed are current No Hold.

Aetna OAP

Claims processed are current No Hold.

Quality Care Dental Plan (administered by Delta Dental of Illinois)

Claims processed through 09/26/2022 have been released to the PPO network, the Premier network, and the Non-network providers, 

http://soi.deltadentalil.com/

Check this site for claim payments as they are updated with your provider. This information will be updated when the release date changes.

Note: CMS remains committed to ensuring providers are paid on a “first-in, first-out” basis.  Members’ EOBs will be available as payments are made.  If your provider required you to pay upfront before rendering services, you are eligible for the late payment interest accrued.  Please work with your healthcare provider if you believe you are eligible to receive interest.