Skip to main content

Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Mail & Messenger

Mail & Messenger Services, a unit of support in the Bureau of Agency Services, was created to provide a consolidated, economical mail system for state agencies.

State of Illinois Interagency Mail Service

Each workday, the unit sorts and distributes almost 4,500 pieces of mail to more than 536 mail pick-up points at state agencies, boards and commissions. This service eliminates the need for routing most agency-to-agency mail through the U.S. Postal Service, and greatly decreases the state's use of independent couriers.

U.S. Mail Assistance

Mail & Messenger provides postage metering services for numerous agencies, boards, and commissions through the CMS mail centers in Springfield and Chicago. The unit also advises on postage requirements and methods for reducing postage expenditures.

The unit administers presort contractual agreements available to all state agencies.

Some of the primary services provided by the unit include:

  • Daily interagency courier service between Springfield and Chicago for mail received at the CMS mail center.
  • Two daily deliveries and pickups of interagency mail Stratton Building and Capitol Complex in Springfield; two daily deliveries and pick ups of interagency mail in 555 W Monroe Building in Chicago.
  • One daily delivery and pickup of interagency mail in Chicago and Springfield for all other agencies.
  • Procurement and perforation of postage stamps for state agencies, boards, commissions, constitutional offices, legislature and universities.
  • Postage metering for all agencies.
  • Administration of presorting contracts for first-class and flat mail originating from Springfield and Chicago agencies.
  • Security screening of all mail and packages as needed.

Contact Information

Mail & Messenger Services has facilities at the following Springfield and Chicago locations. Office hours are 7 a.m. to 3:30 p.m.

Mail & Messenger Services
200 E. Ash St.
Springfield, IL 62704
Phone: (217) 782-2536 - Ext. 200 or 204

Mail & Messenger Services
555 W Monroe St Fl 1
Chicago, IL 60661-3605
Phone: (312) 814-2196