Benefits for the Whole You

Your Aetna MAPD plan comes with a variety of additional benefits, at no extra cost to you. Below you’ll find information about the special programs you can access as an Aetna Medicare Advantage plan member.

• SilverSneakers® fitness program  Get a gym membership at thousands of participating locations nationwide. Or get moving from the comfort of your home with live online classes.
• MDLIVE® behavioral health support  Get access to virtual mental health visits by phone or video through an MDLIVE board-certified psychiatrist or licensed therapist. There are no visit limits and the copay is $0.

• Teladoc Health telemedicine  Teladoc is a low-cost, convenient and quality alternative to emergency room and urgent care visits for nonemergency medical care. Care is available 24/7 by web, phone, and the Teladoc mobile app. Teladoc U.S. board-certified PCP’s  can diagnose, treat and write short-term prescriptions for a wide range of general health issues.
• Transportation to appointments  Focus on your health and treatment plan and worry less about getting to the doctor. With Aetna®, you get rides for nonemergency trips to and from medical appointments.
• Meal home delivery  Get up to 28 delicious and nutritious meals delivered to your home after a qualifying inpatient hospital or skilled nursing facility stay.
• Healthy Home Visit  Have a licensed health care professional assess your health and safety needs right in your own home. They’ll also review your medications and family history.
• Healthy Lifestyle Coaching Talking with a health coach can help you create a realistic plan to improve your health. This program could help you do things such as quit smoking, lose weight or eat better. Your coach will set up regular calls with you. You’ll work together to help you reach your health goals.
• 24/7 Nurse line  You have toll-free, 24-hour access to nurses who can help answer your health questions. This doesn’t replace care from your regular doctor.
• Resources For Living® program  A consultant can refer you to local services that can make life easier and more enjoyable. You only pay the cost of any services you use.

For additional details about these programs, visit StateofIllinois.AetnaMedicare.com.

You can also speak with an Aetna member services representative over the phone. They

can be reached at 1-855-223-4807 (TTY: 711), Monday–Friday, 7 AM–6 PM CT.

If you need support for the visually impaired, please call customer service at 1-800-xxx-xxxx.