August - Focus on Care Coordination Services
The primary goal of care coordination is to identify patients who require more coordinated care and facilitate delivery of the necessary healthcare services sequenced in the most appropriate order, at the right time, and in the proper place.
Image source: /content/dam/soi/en/web/cms/benefits/stateemployee/bewell/awarenessmatters/publishingimages/august21/awareness5.jpg
Care coordination models leverage a trained team of caregivers that cover the healthcare delivery spectrum. Here are a few examples:
- Registered Nurse;
- Nutritionist; and
- Behavioral Health Provider.
They all work with the patient and primary care physician to establish a strong relationship that ensures the patient has the appropriate resources to carry out all their healthcare activities.
Image source: /content/dam/soi/en/web/cms/benefits/stateemployee/bewell/awarenessmatters/publishingimages/august21/awareness6.jpg
Some models of care coordination include a wide range of personalized services including patient advocates who intervene in instances of unnecessary or redundant treatments, consult on the most cost-effective treatment options, assist with claim resolutions, and explain plan benefits. Care coordination yields improved health outcomes and patient experiences. Some of the benefits include:
- Improved education and understanding;
- Better health outcomes;
- Greater cost and time savings; and
- Improved sense of ownership.
Care coordination forms a conduit for continuous communication between the patient and provider, ensuring access to timely and accurate information that informs progress or possible modifications that need to be made to the patient’s treatment plan.
For more information on care coordination services read here.