Possible online services disruption due to Internet related outage
Plan Administrators
The plan administrators below are available to answer your questions regarding the medical, prescription drug, vision and dental plans.
Plan |
Administrator Name and Address |
Customer Service Phone Numbers |
Website Address |
---|---|---|---|
UnitedHealthcare Group Medicare Advantage PPO |
UnitedHealthcare
Customer Service Dept.
PO Box 30769 Salt Lake City, UT 84130-0769 |
888-223-1092 TTY users, call 711 |
uhcretiree.com/soi |
Aetna Medicare Plan (HMO) |
Aetna Medicare
PO Box 981106
EL Paso, TX 79998-1106 |
855-223-4807 TTY users, call 711 |
|
Health Alliance MAPD HMO |
Health Alliance
3310 Fields South Drive
Champaign, IL 61822
|
877-795-6131
TTY users, call 711
|
healthallianceretiree.org/soi |
Humana Employer Medicare HMO
|
Humana Employer Medicare HMO PO Box 14168
Lexington, KY 40512
|
800-951-0125 TTY users, call 711 |
our.humana.com/soi |
Vision Plan |
EyeMed
Out-of-Network Claims
PO Box 8504
Mason, OH
45040-7111
|
866-723-0512
TTY users, call 711
|
|
College Choice Dental Plan (CCDP) |
Delta Dental of Illinois
Group Number 20242
PO Box 5402
Lisle, IL 60532
|
800-323-1743
800-526-0844 (TDD/TTY)
|
soi.deltadentalil.com |
Medicare COB Unit |
CMS Group Insurance 801 South 7th Street PO Box 19208 Springfield, IL 62794-9208 |
217-782-2548 800-526-0844 (TDD/TTY) |
benefitschoice.il.gov |
Retirement System |
State Universities Retirement System 1901 Fox Drive |
800-275-7877 800-526-0844 (TDD/TTY) |
surs.org |
Medical/Dental Plans |
MyBenefits Service Center 134 N. LaSalle Street Chicago, IL 60602 |
844-251-1777 844-251-1778 (TDD/TTY) |
MyBenefits.illinois.gov |