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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Plan Administrators

The plan administrators below are available to answer your questions regarding the medical, prescription drug, vision and dental plans.

Plan
Administrator Name and Address
Customer Service Phone Numbers
Website Address

Aetna MAPD PPO Plan

Aetna Medicare
PO Box 981106
EL Paso, TX 79998-1106
855-223-4807
TTY users, call 711
Vision Plan
EyeMed
Out-of-Network Claims
PO Box 8504
Mason, OH 45040-7111
866-723-0512
TTY users, call 711

College Choice Dental Plan (CCDP)

Delta Dental of Illinois
Group Number 20242
PO Box 5402
Lisle, IL 60532
800-323-1743
800-526-0844 (TDD/TTY)
soi.deltadentalil.com
Medicare COB Unit
CMS Group Insurance
801 South 7th Street
PO Box 19208
Springfield, IL
62794-9208

217-782-2548
​800-442-1300

800-526-0844 (TDD/TTY)

benefitschoice.il.gov
​Retirement System
State Universities Retirement System

1901 Fox Drive
Champaign, IL 61820-7333

​800-275-7877

800-526-0844 (TDD/TTY)

surs.org