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Travel Update 17-06

TO: Agency Travel Coordinators
FROM: Michael Hoffman, Chairman
DATE: May 30, 2017
SUBJECT: Enterprise Rent-a-Car Contract

The purpose of this update to inform employees that the State of Illinois will no longer have a contract with Enterprise Rent-a-Car effective June 1, 2017.

CMS, on behalf of the Governor's Travel Control Board, is working to establish a preferred rate for car rental services to alleviate the requirements listed below. It is our intent to have a preferred rate in place by June 12, 2017. In the interim, when rental car services are required, you must follow your agency's procurement requirements. In most cases, this will mean contacting three (3) vendors and selecting the most economical service based on prices, mileage included, etc. More detailed information can be obtained by contacting your Agency Procurement Officer.

Section 3000.300 (a) states that all travel shall be by the most economical mode of transportation available considering travel time, costs and work requirements. Please keep in mind that the following stipulations are still in place when renting a car to be used for official State of Illinois business travel:

  • Only compact or mid-size classes of automobiles can be rented without authorization.
  • Employees must adhere to the refueling policy of the rental company and cannot utilize a fuel pre-payment option.
  • The Collison Damage Waiver or any other type of insurance offered must be declined.
  • Additional options offered such as GPS, may be accepted for the employee's convenience but will not be reimbursed.

For your convenience, below is a list of the toll free numbers and internet addresses for the primary car rental companies although any company, with the lowest rate, can be utilized.

Company Toll Free Number Website
Alamo (888) 233-8749
Avis (800) 352-7900
Budget (800) 214-6094
Enterprise Rent-a-Car (800) 736-8222
Hertz (800) 654-4173
National Car Rental (877) 222-9058 

Payment methods include personal debit or credit card. Employees will be charged taxes which are reimbursable.

As the appointed Travel Coordinator for your agency, it is your responsibility to disseminate this information to all appropriate personnel within your agency. If you have questions, please contact Kelley Wells, State Travel Coordinator at (217) 782-4705 or by email at