Agencies
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TRIP Plan Administrator Directory
Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.
TRIP Plan Administrator Contacts
| Purpose | Administrator Name and Address | Phone | Website |
| Enrollment Customer Service | MyBenefits 134 N. LaSalle Street Suite 2200, Chicago, IL 60602 |
844-251-1777 844-251-1778 (TDD/TTY) |
MyBenefits.illinois.gov |
| Health Plan | Aetna HMO (Group #285655) PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
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| Aetna OAP (Group #285651) PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
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| Teachers' Choice Health Plan (TCHP) - Aetna PPO (Group #285659) PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
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| BlueAdvantage HMO (Group #B06802) PO Box 805107 Chicago, IL 60680-4112 |
800-868-9520 866-876-2194 (TDD/TTY) |
bcbsil.com/stateofillinois |
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| HMO Illinois (Group #H06802) PO Box 805107 Chicago, IL 60680-4112 |
800-868-9520 866-876-2194 (TDD/TTY) |
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| BlueCross Blue Shield OAP (Group Number 263998) |
855-810-6537 |
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| Address for all Blue Cross Plans: PO Box 805107, Chicago, IL 60680-4112 | |||
| Health Alliance Medical Plans (Group #1000041) 3310 Fields South Drive Champaign, IL 61822 |
800-851-3379 800-526-0844 (TDD/TTY) |
healthalliance.org/stateofillinois | |
| HealthLink OAP (Group #160002) PO Box 419104 St. Louis, MO 63141-9104 |
877-379-5802 800-232-8388 (TDD/TTY) |
healthlink.com/soi/learn-more
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| Prescription Drug Plan | CVS Caremark® (for TCHP or OAP Plans) (Group #s: TCHP 1402TD3 Aetna OAP 1402TCH HealthLink OAP 1402TCF) Paper Claims: CVS Caremark®
PO Box 52136
Phoenix, AZ 85072-2136 Mail order Rx: CVS Caremark®
PO Box 94467
Palatine, IL 60094-4467 |
877-232-8128 800-231-4403 (TDD/TTY) |
caremark.com |
| Behavioral Health |
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| Aetna PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) Fax: 859-455-8650 |
aetnastateofillinois.com |
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| Teachers' Retirement System | 2815 West Washington PO Box 19253 Springfield, IL 62794-9253 |
877-927-5877 (877-9-ASK-TRS) 866-326-0087 (TDD/TTY) |
trsil.org |