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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

TCHP Claim Payment Delay

Notice Regarding TCHP Claim Payment Delay

TCHP Aetna, HealthLink OAP and Aetna OAP Claim Payment Delay:

(Updated 11/04/2024)

Teachers' Choice Health Plan (administered by Aetna)
Claims processed are current No Hold.

HealthLink OAP
Claims processed are current No Hold.

Aetna O​AP
Claims processed are current No Hold.

Specific questions or concerns regarding a claim payment? Contact CMS Benefits Group Insurance at: CMS.BEN.BCS@illinois.gov.