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LGHP Plan Administrator Directory

​​​​​Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.​

LGHP Plan Administrator Contacts

​​​​Purpose Administrator Name and Address​ Phone​ Website​
​Enrollment Customer Service ​MyBenefits Service Center (MBSC)
134 N. LaSalle Street
Suite 2200
Chicago, IL 60602
​844-251-1777
844-251-1778 (TDD/TTY)
MyBenefits.illinois.gov​
​​​​​​​Health Plan​ Aetna HMO (Group #285656)
​PO Box 981106, El Paso, TX 79998-1106
​855-339-9731
800-628-3323 (TDD/TTY)
​​aetnastateofillinois.com
Aetna OAP (Group #285652)
​PO Box 981106, El Paso, TX 79998-1106
​​855-339-9731
800-628-3323 (TDD/TTY)
​aetnastateofillinois.com
​Local Care Health Plan (LCHP) - Aetna PPO
(Group #285661)
PO Box 981106
El Paso, TX 79998-1106
​​855-339-9731
800-628-3323 (TDD/TTY)
​aetnastateofillinois.com
​​Local Consumer-Driven Health Plan (LCDHP) - Aetna PPO
(Group #285661)
PO Box 981106
El Paso, TX 79998-1106
855-339-9731
800-628-3323 (TDD/TTY)​
aetnastateofillinois.com​
​BlueAdvantage HMO
(Group #B06801)
PO Box 805107
Chicago, IL 60680-4112
​800-868-9520
866-876-2194 (TDD/TTY)
bcbsil.com/stateofillinois​
HMO Illinois
(Group #H06801)
PO Box 805107
Chicago, IL 60680-4112
800-868-9520
866-876-2194 (TDD/TTY)
BlueCross Blue Shield OAP (Group Number 269094)


​855-810-6537
​​Address for all Blue Cross Plans: PO Box 805107, Chicago, IL 60680-4112​​
​Health Alliance Medical Plans HMO
(Group #1000040)
3310 Fields South Drive Champaign, IL 61822
​800-851-3379
800-526-0844 (TDD/TTY)
​healthalliance.org/stateofillinois
​​HealthLink OAP
(Group #160001)
PO Box 419104
St. Louis, MO 63141-9104
​877-379-5802
877-232-8388 (TDD/TTY)
healthlink.com/soi/learn-more
​​​Prescription ​Drug Plan ​CVS Caremark®
(for LCHP, LCDHP or OAP)
(Group #s:
LCHP 1401LD3
LCDHP 1401LD9
Aetna OAP 1401LCH
HealthLink OAP 1400LCF)
Paper Claims: CVS Caremark®
PO Box 52136, Phoenix, AZ 85072-2136
Mail order Rx: CVS Caremark®
PO Box 94467, Palatine, IL 60094-4467
​877-232-8128
800-231-4403 (TDD/TTY)
​caremark.com
​Vision Plan ​EyeMed Out-of-Network Claims (Group # 9784851)
PO Box 8504, Mason, OH 45040-7111
​866-723-0512
800-526-0844 (TDD/TTY)
​eyemedvisioncare.com/stil
Dental Plan ​Delta Dental of Illinois
(Group #20241)
PO Box 5402
Lisle, IL 60532
​800-323-1743
800-526-0844 (TDD/TTY)
soi.deltadentalil.com
​Behavioral Health​
Aetna
PO Box 981106
El Paso, TX 79998-1106
​855-339-9731
800-628-3323 (TDD/TTY)
Fax: 859-455-8650
aetnastateofillinois.com