Agencies
ServicesPossible online services disruption due to Internet related outage
LGHP Plan Administrator Directory
Only general plan questions should be directed to the CMS Group Insurance Division or to your Health Plan Representative. Direct all specific claim inquiries to the plan administrators.
LGHP Plan Administrator Contacts
| Purpose | Administrator Name and Address | Phone | Website |
| Enrollment Customer Service | MyBenefits Service Center (MBSC) 134 N. LaSalle Street Suite 2200 Chicago, IL 60602 |
844-251-1777 844-251-1778 (TDD/TTY) |
MyBenefits.illinois.gov |
| Health Plan | Aetna HMO (Group #285656) PO Box 981106, El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
aetnastateofillinois.com |
| Aetna OAP (Group #285652) PO Box 981106, El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
aetnastateofillinois.com | |
| Local Care Health Plan (LCHP) - Aetna PPO (Group #285661) PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
aetnastateofillinois.com | |
| Local Consumer-Driven Health Plan (LCDHP) - Aetna PPO (Group #285661) PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) |
aetnastateofillinois.com | |
| BlueAdvantage HMO (Group #B06801) PO Box 805107 Chicago, IL 60680-4112 |
800-868-9520 866-876-2194 (TDD/TTY) |
bcbsil.com/stateofillinois |
|
| HMO Illinois (Group #H06801) PO Box 805107 Chicago, IL 60680-4112 |
800-868-9520 866-876-2194 (TDD/TTY) |
||
| BlueCross Blue Shield OAP (Group Number 269094) |
855-810-6537 |
||
| Address for all Blue Cross Plans: PO Box 805107, Chicago, IL 60680-4112 | |||
| Health Alliance Medical Plans HMO (Group #1000040) 3310 Fields South Drive Champaign, IL 61822 |
800-851-3379 800-526-0844 (TDD/TTY) |
healthalliance.org/stateofillinois | |
| HealthLink OAP (Group #160001) PO Box 419104 St. Louis, MO 63141-9104 |
877-379-5802 877-232-8388 (TDD/TTY) |
healthlink.com/soi/learn-more | |
| Prescription Drug Plan | CVS Caremark® (for LCHP, LCDHP or OAP) (Group #s: LCHP 1401LD3 LCDHP 1401LD9 Aetna OAP 1401LCH HealthLink OAP 1400LCF) Paper Claims: CVS Caremark®
PO Box 52136, Phoenix, AZ 85072-2136
Mail order Rx: CVS Caremark®
PO Box 94467, Palatine, IL 60094-4467
|
877-232-8128 800-231-4403 (TDD/TTY) |
caremark.com |
| Vision Plan | EyeMed Out-of-Network Claims (Group # 9784851) PO Box 8504, Mason, OH 45040-7111 |
866-723-0512 800-526-0844 (TDD/TTY) |
eyemedvisioncare.com/stil |
| Dental Plan | Delta Dental of Illinois (Group #20241) PO Box 5402 Lisle, IL 60532 |
800-323-1743 800-526-0844 (TDD/TTY) |
soi.deltadentalil.com |
| Behavioral Health | Aetna PO Box 981106 El Paso, TX 79998-1106 |
855-339-9731 800-628-3323 (TDD/TTY) Fax: 859-455-8650 |
aetnastateofillinois.com |