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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

CIP Health Coverage

The health insurance plans available to CIP members differ in the benefit levels they provide, the doctors and hospitals you can access and the out-of-pocket cost to you. In general, managed care plans, such as Health Maintenance Organizations (HMOs) and the Open Access Plan (OAP), deliver healthcare through a system of network providers and have a lower monthly premium than the College Choice Health Plan (CCHP).  Members will find a listing of providers who participate in the health plan's network when they go to the provider directory page on the plan's website.

There are several managed care plans located throughout the state available to CIP members. In addition to managed care, CIP offers the FY2025 College Choice Health Plan (CCHP) - effective July 1, 2024) administered by Aetna, which allows plan participants to access any provider nationwide.  Enhanced benefits are available for CCHP members who receive services from a CCHP network provider.

HealthLink Service Area Outside of Illinois

HealthLink members will continue to have network access in Missouri, Arkansas, Indiana, Kentucky, Ohio and Wisconsin. Network access outside of Illinois and the states listed here will be limited to emergency services.

Behavioral Health

For those enrolled in the  College Choice Health Plan (CCHP) your behavioral health provider network and claims will now be administered by Aetna. Please be sure to review the Aetna provider directory to ensure your provider is in-network, or contact Aetna to discuss transition of care.


Benefit recipients may view a map of the various plans’ coverage areas below:

The Affordable Care Act rules require health plans to provide a summary of benefits and coverage and a glossary of health coverage and medical terms, designed to make it easier for you to compare your options and understand exactly what you are buying. The new requirements will also make it easier for employers to compare health insurance options to provide for their employees. Members can view the summary of benefits and coverage for each plan.